Karl, 54, a jewellery and antiques shop owner, has run his independent premises for almost 18 years and is a regular face at his village’s antiques market. His customer database tends to be locally driven for his jewellery collections although he has a wider remit on his antiques trading. Until recently cash payments were considered the norm, particularly when buying and selling second-hand items, but times are changing and Karl was finding that his sales were being adversely affected by not offering card payments.
“I actually found out about Paymob through a friend who owns a butcher’s shop along the street, and he had been taking card payments on his mobile phone and his smartwatch device for some time.
“I was looking for something reliable and secure but that would be easy for me and my sister who works with me to understand and operate. We are not particularly techno-savvy. We just wanted a reliable service that would bank mobile payments for us!
“The one-off payment for the Tap to Phone app was a draw as I am now keen on paying monthly subscriptions, and with the help of Paymob’s customer care team – who I must say were wonderfully patient – I was able to set it up easily enough on both mine and my sister’s smartphones, and keeping track of our sales has been so much easier.
“Our customers are happy. We are finding things easier and not losing sales by limiting our payment offerings. It has been particularly helpful on the days we are out at the antiques market as less bulky than a card machine and one less thing to have to remember to pack!”