Taxi driver Jake, 43, has been driving his private taxi for over 15 years. City life can be full on and shifts are long and hectic. It’s rare that Jake sees a familiar face. But despite the broad range of customers who flag him down across the city there is one overriding similarity between them all: they rarely pay or want to pay in cash.
“It’s a changing world. Few of my clients want to pay cash, or even carry it on them now. It’s forced me to change how I operate my fares and made me more proactive in providing contactless payment options.
“Making the switch has made me feel safer too in some respects, although that probably comes as a surprise to people. I’ve just had a few incidents with drunk and angry customers who wanted to pay by card and couldn’t, or those who haven’t had enough cash on them to pay their fare. It makes you more cautious in your approach. “My wife and I did some research and there seemed to be many point of sale systems out there and far too many card machines to choose from! It all seemed confusing and costly, but we knew we had to do something.
“Tap to Phone popped up on reviews and we both thought this was the easiest, most stress-free way forward. Easy to download to my smartphone and I’ve been using it for a few months now without any problems.
“All my fares are recorded easily, payments are taken securely, and I don’t have to worry about paying for expensive equipment.
“For taxi drivers and anyone always on the go this has to be the best contactless payment option around.”